5 Business Metrics Every Solopreneur Needs

Discover the 5 essential metrics every solopreneur needs to stop wasting time, boost profits, and access a free KPI guide—no spreadsheets required.

Jun 9, 2025

Heidi DeCoux

Heidi DeCoux

Heidi DeCoux is the founder of Cashflowy, an AI-powered bookkeeping platform, and has worked with thousands of self-employed professionals to simplify finances and improve profitability.

You're juggling client work, marketing, admin, sales calls, and invoicing, all while trying to build something meaningful and pay yourself consistently. And yet, despite the 12-hour days and a calendar that looks like a game of Tetris, you're still wondering:

“Why am I always working but not making more money?”

Most solopreneurs aren’t struggling because they lack discipline or drive. They’re stuck because they don’t have clarity.

They’re working hard, but not necessarily on the right things.

Without the right metrics in place, it's nearly impossible to know:

  • Which offers are actually profitable
    Where your time is being wasted

  • Whether your business is growing or just keeping you busy

TL;DR

  • Why tracking business metrics for solopreneurs is the key to profitable growth

  • The 5 essential KPIs to stop wasting time and start making smarter decisions

  • Real-world strategies to apply data (without needing an MBA)

  • A free KPI Guide to help you get started, no spreadsheets required

Why Business Metrics Matter (Especially When You’re a One-Person Business)

Solopreneurs often run on instinct, passion, and caffeine. But that’s not enough to build a sustainable business. If you’re not tracking your numbers, you're likely spending too much time on low-ROI activities, undercharging for your services, or guessing what’s working.

That’s where KPIs for small business come in.

KPIs (or Key Performance Indicators) are like your business’s GPS. They show whether you’re on the right track, where to optimize, and what to drop. For solo business owners, the right metrics help:

  • Identify your most profitable services

  • Understand which clients or channels bring in the most revenue

  • Optimize your time so you can work less and earn more

If you’ve been asking, "What metrics should I track in a solo business?" this post has your answer.

When You Ignore These Metrics, You Get Stuck

Here’s what usually happens:

  • You feel busy but not profitable

  • You chase new clients instead of retaining great ones

  • You waste time on offers that don’t move the needle

  • You burn out and plateau at a revenue ceiling

The 4 Business Metrics Every Solopreneur Should Track

1. Revenue Metrics – What’s Coming In (and from Where)

  • Total Revenue: All income generated over a period

  • Monthly Recurring Revenue (MRR): Predictable income from subscriptions or retainers

  • Revenue per Client: Average client value

Key KPIs:

Why it matters? These metrics show how stable and scalable your income is: 

  • If your total revenue is inconsistent or too dependent on one client, you’re vulnerable.

  •  If your MRR is low, consider adding recurring offers like retainers or digital products.

2. Profitability Metrics – What You’re Keeping

Key KPIs:

  • Gross Profit Margin: What’s left after direct costs

  • Net Profit Margin: Your actual profit after all expenses

  • Cost of Client Acquisition (CAC): How much it costs to win a new client

Why it matters? You can have high revenue and still be broke. 

  • Tracking your profit margin ensures your offers are priced right and your business is sustainable. 

  • If your CAC is rising, it’s time to optimize your marketing spend or improve retention.

3. Client Metrics – Who’s Staying and Who’s Leaving

Key KPIs:

  • Client Acquisition Rate: How quickly you gain new clients

  • Retention Rate: How long clients stay with you

  • Churn Rate: How often clients leave

  • Client Lifetime Value (LTV): Total income per client over time

Why it matters? KPIs for small business must include client loyalty. Retaining happy clients costs less and boosts profit. 

  • A low LTV or high churn rate signals a service or experience issue. Improving onboarding and customer service can turn this around.

4. Productivity Metrics – Where Your Time Goes

Key KPIs:

  • Time to Delivery: How quickly you deliver services

  • Billable vs. Non-Billable Hours: Time spent earning money vs. overhead/admin

Why it matters? Time is your most valuable asset as a solopreneur. 

  • If you’re spending 70% of your time on unpaid tasks, your income suffers. 

  • These metrics help you reclaim your calendar, automate admin, and focus on what moves the needle.

By tracking your KPIs for small business, you can:

  • Make data-backed decisions

  • Grow faster with less stress

  • Spot and fix problems before they cost you


Know Your Numbers, Grow Your Business

Tracking KPIs doesn’t have to be complicated or time-consuming. With just four key metrics, you can go from “I hope this works” to “I know it works.”

Start by downloading our Free KPI Guide, it’ll walk you through exactly how to track these metrics and apply them to your business.

Inside the guide:

  • The only KPIs you need as a solopreneur

  • Easy explanations + no-fluff examples

  • Quick tips to turn numbers into next steps

Want the Easy Button? Try Cashflowy

Cashflowy is your AI-powered financial sidekick. It’s built specifically for solopreneurs who want to spend less time in spreadsheets and more time growing.

With Cashflowy, you can:

  • Track all your financial metrics automatically

  • Get smart, actionable insights without lifting a finger

  • Spend less than an hour a month on your finances

👉 Try Cashflowy Free and start making decisions that grow your business.

FAQ

What are the best business metrics for solopreneurs?

The best KPIs include revenue, profit margin, client retention, billable hours, and revenue per offer. These metrics show how healthy and profitable your solo business really is.

Why should solopreneurs track KPIs?

Tracking KPIs for small business helps you stop wasting time, make better decisions, and grow with confidence. It turns chaos into clarity.

What metrics should I track in a solo business?

Start with five: total revenue, net profit margin, client lifetime value, time spent on billable work, and revenue by offer.

How do I calculate profit margin as a solopreneur?

Subtract total expenses from revenue. Divide by revenue and multiply by 100. The result is your net profit margin—a key business health indicator.

Do I need special tools to track these business metrics?

Not at all! Download our free KPI Guide to get started. Want the easy route? Use Cashflowy to track everything automatically.

Let me know if you’d like this post broken into a LinkedIn article series or turned into a downloadable lead magnet!